The Ultimate Advantage
Premium support before, during, and long after your monitors are built.
30-Day Return Option
Experience unparalleled audio support from initial consultation to lifelong performance.
90-Day Fit Guarantee
Personalized audio profiles that adapt to your unique musical journey.
White-Glove Service
Experience unparalleled audio support from initial consultation to lifelong performance.
Questions, answered.
Everything you need to know about ordering, fitting, and living with your custom monitors.
Each pair is built from a 3D scan or impression of your ears, then handcrafted by our audiologists and acoustic engineers. The result is a perfect, sound-isolating seal unique to you.
Visit a partnered audiologist for a quick 15-minute appointment, or use our at-home 3D scanning kit. Upload the results during checkout and we handle the rest.
Production typically takes 10 to 15 business days from the moment we receive your approved impressions. Express options are available for touring artists.
Absolutely. Choose from hundreds of faceplate finishes, shell colours, and artwork options.
Our 90-Day Fit Guarantee means if your monitors don't fit perfectly, we'll remake them at no cost.